Thank you for visiting Traveliotours.com. By accessing and using our website, Traveliotours.com, you agree to comply with the terms and conditions stated on this webpage, which govern your usage of our site. Any modifications to these terms and conditions will be valid only if they are communicated in writing by one of our travel consultants on an official company letterhead bearing their signature and stamp.
Our company is committed to providing efficient services that cater to our clients' needs and preferences. However, please note that we cannot be held responsible for any inaccurate information provided.
By using our website or availing the services offered on the website, you grant us certain rights.
Additionally, you are required to adhere to the rules outlined for using Traveliotours.com.
These terms and conditions ensure transparency in the processing of your requests.
By continuing to use our website, you indicate your acceptance of these terms and conditions.
Cancellation and Termination of the account
Each individual traveler bears the responsibility of complying with and meeting all necessary requirements.
By initiating a reservation for your flight bookings, hotel bookings, e-tour packages, tour packages, or any other service selected from Traveliotours.com, you provide us with your consent to proceed with the necessary steps to process and provide the requested services.
For each cancellation request, there will be a fee charged as a transaction fee.
In the event that there is a change in the pricing of a requested service after it has been dispatched by the company, the original price at the time of placing the order will remain applicable.
By making a reservation with us, you acknowledge and consent to the applicable cancellation and no-show policy of the trip provider. Additionally, you agree to any additional terms and conditions set by the trip provider that may apply to your trip, including the fine print provided by the trip provider on our platform, as well as the relevant house rules governing the services and products offered by the trip provider.
In situations where Traveliotours.com is unable to fulfill the service outlined in the contract, you may be eligible to receive a refund.
Traveliotours.com retains the authority to cancel reservations or orders without providing any reasons for such cancellations prior to the commencement of the delivery.
You have the option to cancel an order within a period of 7 working days, starting from the moment you receive an email confirmation of your order from Traveliotours.com. Nevertheless, if you explicitly authorize it, Traveliotours.com will initiate the delivery of the order without delay. As a result, the services provided to you are considered irreversible, and you will no longer have the option to cancel your order. Traveliotours.com will explicitly seek your permission to proceed with this arrangement when you submit your order.
If you fail to arrive at the designated venue for the scheduled activity on time, your booking will be considered canceled. We retain the right to refuse any refund requests in such instances.
Each application for order cancellation will incur a fee as a transaction charge.
In the event that your request is rejected by the tour packages issuing authority, Traveliotours.com will refund the full amount paid by you for the fees.
If the company refuses to issue the tour packages, declines the request, provides an incorrect tour package, or experiences delays in processing the tour packages, any resulting liability of the company is solely limited to the cost of a replacement tour package or a refund of all fees paid. The company cannot be held accountable for any consequential losses, including but not limited to lost profits/income or lost airfares, resulting from such circumstances caused by the company's error or omission.
Timelines
You have the option to initiate a cancellation of an order within a span of 7 business days, starting from the moment you receive an email confirmation of your order from Traveliotours.com. Nevertheless, upon your explicit consent, Traveliotours.com will commence the delivery of the order promptly.
Traveliotours.com provides a processing timeline for tour packages ranging from 24 to 72 business working hours. Depending on your booking category, we will make sure to deliver your travel documents promptly.
It is possible for tour packages to experience delays due to the concerned department requiring additional documents after processing the request.
Cancellations may occur due to circumstances beyond human control, such as natural disasters, accidents, government restrictions, or other force majeure events. In such situations, we may provide a full or partial refund, determined at our discretion.
If you fail to arrive at the designated venue for the scheduled activity on time, your booking will be considered canceled. We retain the right to refuse any refund requests in such instances.
Pricing and Availability
The prices stated include VAT at the prevailing rate.
Each traveler is accountable for complying with and satisfying all necessary requirements.
If the company is responsible for any of the mentioned situations due to errors or omissions, its liability is strictly restricted to the cost of a replacement service or a refund of all fees paid. The company will not assume any responsibility for consequential losses, including but not limited to lost profits/income or lost airfares.
By initiating a request to reserve any of the service through our website, you provide us with your consent to proceed with the necessary steps to process and deliver the requested services.
Affirmation
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The service can be reserved online through cards.
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The rates listed on the website may be revised without advance notice. Such modifications can arise from unforeseen circumstances or factors beyond human control, such as changes in government regulations, fluctuations in airfares, or adjustments in transportation rates.
Refund Policy
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Refunds, if applicable, will be issued using the same payment method as the original transaction, i.e., it will be received to the source of payment.
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Refunds will be subject to payment gateway charges and a 5% VAT per transaction. Cancellations made 7 calendar days prior to the tour date qualify for a refund of 90% of the total booking amount.
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Cancellations made 96 hours before the scheduled tour date will not be eligible for any refund of the booking amount.
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If you encounter any discrepancies, please bring them to our attention within 7 days of the transaction. After this period, we will not entertain any claims regarding discrepancies.
Service Exclusions
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Please note that the prices displayed on the website do not encompass tips, travel insurance, food and beverages, accommodation expenses, room service charges, or laundry services.
Disclaimer and constraints on liability
a) Except as expressly stated in these Terms of Use, this website, its content, and any use you make of it are provided and permitted without any representations or warranties, whether express or implied. We disclaim all such representations and warranties to the extent permitted by law. We do not guarantee that the information contained on or accessed through this site is sufficient, complete, accurate, or up-to-date. Nor do we guarantee that the site (or any part of it) will always be accessible, fully functional, or free from errors and viruses. Therefore, you agree that our only liability for any breach of these Terms of Use shall be for our contractual breach under these Terms of Use.
b) Subject to paragraph (d) below, and to the extent permitted by law, we exclude liability for all loss, damages, and liabilities (whether or not caused by our negligence) including, but not limited to, wasted time, loss or corruption of data, loss of profits, opportunities, and goodwill, as well as indirect, consequential, and punitive damages arising from or in relation to the use of this site, the information on it, or any services provided through it, regardless of the cause of action (contract, tort, including negligence, statute, or otherwise), even if such loss, damages, or liabilities were reasonably foreseeable or we were made aware of the possibility of such loss, damages, or liabilities.
c) Subject to paragraph (d) below, and to the extent permitted by law, our total aggregate liability for direct loss, damages, and other direct liabilities arising from this site, whether in contract, tort (including negligence), statute, or otherwise, shall be limited to $100 per claim or series of related claims.
d) Nothing in these Terms of Use shall limit our liability for (i) death or personal injury caused by our negligence, or (ii) any fraudulent misrepresentation made by us or those under our control.
e) If you are using this site as a consumer, then nothing in these Terms of Use shall restrict your statutory rights in any way.
Limited Ownership and Permission
You are granted a restricted license to download the materials found on this site onto a personal computer and print a hard copy for your personal, non-commercial use. However, it is essential to ensure that all copyright, trademark, and other proprietary notices remain intact. Except as explicitly permitted in these Terms of Use, any translation, retransmission, distribution, or other utilization of the materials on this site and its databases on any other internet site or media is strictly prohibited. Moreover, you are prohibited from framing this site or any portion of it on another site, mirroring this site on another server, or using automated screen capture or scraping technologies to extract information from this site.
The granting of this limited license is contingent upon your acceptance and adherence to all the provisions outlined in these Terms of Use. Any software made available for download on this site is either owned by us or licensed to us. You may only use such software in accordance with the accompanying end-user license agreement. If no such license exists, you are granted a non-exclusive, non-transferable license to use the software solely for accessing and using this site in accordance with these Terms of Use. All copyrights and other intellectual property and proprietary rights related to this site, including its content, branding, services, software, and other materials made available on or through it, which are not expressly granted to you in these Terms of Use, are reserved exclusively to Traveliotours.com. In the case of any other brands, names, and logos featured on this site, their respective owners retain all rights.
Modification of Terms of Use
We reserve the right to modify, adjust, or revise these Terms of Use periodically without prior notice. Such changes may be made for security, legal, regulatory, or operational reasons, or to align with updates or enhancements to the services or features of the site. By continuing to use this site, you acknowledge and accept any amended Terms of Use. It is advisable to review the Terms of Use regularly before engaging in further use of this site.
Privacy Policy
When you visit this site, we will collect personally identifiable data, known as User Data, such as when you use the site's "contact us" feature. The User Data will only be used for the following purposes: (a) contacting you and providing requested information, and (b) addressing any other matters resulting from that contact. In accordance with applicable law, you have the right to request a copy of the User Data we hold about you, for which a small fee may apply. To do so, please use the site's "contact us" feature. If you wish to delete, deactivate, or modify the User Data, or learn about the User Data we hold, you may also use this facility. We do not utilize cookies on this site. By using this site, you consent to travelemirate.com processing and transferring the User Data as necessary to provide you with access and enable you to use the site, as well as for the aforementioned purposes. Please note that user details data will not be sold to any third party. The shared information will only be disclosed outside of travelemirate.com when it relates to service-related matters.
Miscellaneous
These Terms of Use do not create or imply a partnership, joint venture, or employment contract between you and us. Without our prior written consent, you are not permitted to assign, sublicense, subcontract, transfer, or otherwise deal with any of your rights or obligations under these Terms of Use. The headings used in these Terms of Use are solely for convenience and should not be considered when interpreting the provisions of these Terms of Use.
Overall Agreement
These Terms of Use constitute the entire agreement between us regarding your use of this site, superseding all previous agreements, arrangements, and statements (except for those for which liability is not excluded). They encompass the entire understanding between us concerning the subject matter at hand.
Third Parties Rights
Only you and us, as the parties to these Terms of Use, will have the right to enforce any provision of these Terms of Use under applicable contract laws. This applies regardless of whether any other person or entity has been specifically identified or falls within a certain category. It is important to note that this clause does not impact the rights of any permitted assignee or transferee as authorized by these Terms of Use.
If you do not agree to our website's Terms and Conditions and Privacy Policy, you will not be able to access the services provided.
We look forward to helping you with your travel plans in the near future.